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Privacy Policy

Effective Date: 18 May 2026

Business Name: The Messy Human

Introduction

The Messy Human is committed to protecting your privacy and handling personal information respectfully and responsibly.

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This Privacy Policy explains how personal information may be collected, used, stored, and disclosed when you visit this website, submit an enquiry, engage with services, or otherwise interact with The Messy Human.

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By using this website, you agree to the practices outlined in this Privacy Policy.

What Information May Be Collected

The Messy Human may collect personal information that is reasonably necessary to provide services, respond to enquiries, or operate the website effectively.

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This may include:

  • your name

  • email address

  • phone number

  • information shared through contact or enquiry forms

  • appointment or booking information

  • website usage information such as browser type, pages visited, device information, and IP address

  • any other information voluntarily provided by you

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Sensitive or health-related information will only be collected where reasonably necessary and with your consent.

How Information May Be Used

Personal information may be used to:

  • respond to enquiries

  • provide supervision or coaching services

  • manage bookings and appointments

  • communicate important information about services

  • improve website functionality and user experience

  • maintain administrative and business records

  • comply with legal or professional obligations

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Personal information will not be sold or shared for unrelated marketing purposes.

Confidentiality and Professional Boundaries

The Messy Human provides supervision and burnout-informed coaching services.

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These services are not therapy, crisis intervention, emergency mental health support, or clinical treatment.

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Reasonable steps are taken to protect the confidentiality of information shared within professional supervision and coaching contexts. However, confidentiality may be limited where disclosure is required by law, including where there are concerns relating to safety, risk of harm, abuse, or other legal obligations.

Storage and Security

Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

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Information may be stored electronically using secure third-party platforms and systems used to operate the business.

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While reasonable efforts are made to protect information, no online transmission or electronic storage system can be guaranteed as completely secure.

Third-Party Services

This website or business operations may utilise third-party providers or platforms including:

  • website hosting providers

  • online booking systems

  • payment processing providers

  • email or communication platforms

  • analytics services
     

These third parties may collect, process, or store information in accordance with their own privacy policies.

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The Messy Human is not responsible for the privacy practices of external websites or third-party services.

Cookies and Analytics

This website may use cookies and analytics services to understand how visitors interact with the website and to improve website functionality.

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You may disable cookies through your browser settings, however some website features may not function correctly.

Access to Personal Information

You may request access to personal information held about you, or request corrections where information is inaccurate or outdated.

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Requests can be made using the contact details below.

Retention of Information

Personal information will only be retained for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or maintain appropriate business and administrative records.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to services, legal obligations, or business practices.

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The most current version will always be available on this website.

Contact

For questions regarding this Privacy Policy or the handling of personal information, please contact:

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The Messy Human
privacy@themessyhuman.com.au

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